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Austlen™
Careers

Interested in joining our team?

where good work and good life come together

Purposeful

We believe in solving problems without creating new ones. Less is more, and if it's not going to make a parent's life easier, we won't make it.

FUN

Most good ideas come from loving what you do and being part of an amazing team. We're super busy, but we enjoy the collaboration and laugh through the workload.

Go-and-doers

It's not just the car, its the engine. Our people are motivated by inner ambition. They're positive, and they've got drive.

Digital Marketing and Social Media Manager

Location: Austin, TX 
Type: Full-time
Start Date: Immediate
Experience: 3+ years in digital marketing/social media in consumer goods

JOB DESCRIPTION

Austlen™ Baby Co. is an exciting growth-stage start-up in the juvenile products industry. We are seeking to fill our digital marketing and social media manager position with a positive, enthusiastic, talented person who drives for results, has a strong work ethic, and can both create and execute. Our digital marketing and social media manager will be responsible for overseeing the company’s online presence, digital marketing campaigns, and social media content and development, with the goal of increasing Austlen’s online audience, community and engagement. This position requires a hands-on individual who thrives in a fast-paced environment with diverse responsibilities.

RESPONSIBILITIES:

  • Work with director of marketing to develop digital marketing and social media strategy and plan
  • Implement activities per the plan including online and social media campaigns, which engage and expand customer awareness, understanding, enthusiasm, and adoption of company brand and product lines
  • Cultivate brand loyalty through online initiatives that elevate and connect customers with Austlen
  • Manage and grow Austlen’s online presence through company website and social media channels
  • Monitor and improve Austlen’s presence on all authorized retailer websites
  • Develop and implement social media editorial calendar and online campaign roadmap in line with overarching sales and marketing strategy, calendar of events and initiatives
  • Create impactful content, posts and messaging in line with Austlen’s brand and voice that engage audiences
  • Monitor and moderate all online conversations and user-generated content, tracking trends in topics and questions, and involving relevant Austlen teams as required to resolve customer support issues
  • Manage content and design of Austlen’s website by working with web team to ensure accuracy and reflection of brand, refreshing testimonials and replacing product descriptions, photography, and other content as needed
  • Understand, recommend and implement organic versus paid digital marketing and social media tools and initiatives
  • Measure results and track learnings for continuous improvement
  • Manage multiple projects and deliverables to successful completion under tight deadlines
  • Work with external agencies to develop digital assets, including creation and editing of social media posts, online advertising and promotional assets
  • Execute promotional partnerships and co-marketing activities across Austlen’s online platforms
  • Monitor industry trends in social media, acting as the subject matter expert within the brand
  • Investigate, understand and recommend social media monitoring software to ensure accurate analysis and reporting to improve future engagement
  • Execute against digital marketing and social media KPIs that measure effectiveness of online promotional campaigns, advertisements, social posts and brand outreach
  • Execute special projects and attend Austlen events as needed to support the busines

REQUIREMENTS:

  • Bachelor’s degree in marketing, online marketing, or other related field
  • Minimum 3 years of digital marketing, social media, and community management experience with consumer goods – wholesale or retail
  • Possess a deep understanding of how to engage audiences through creative content and impactful messaging and an in-depth knowledge of current and emerging social media platforms (Facebook, Instagram, Twitter, LinkedIn, Google+, Pinterest, YouTube, Periscope, Snapchat, etc.)
  • Ability to turn marketing strategy and objectives into successful online executions
  • Proficiency in analyzing data and drawing conclusions to improve future activities
  • Positive, can-do attitude with a relentless drive to do whatever it takes to get the job done
  • True team player who collaborates, takes initiative, and prioritizes team over self to achieve goals
  • Curiosity and appreciation of different people’s views and opinions
  • Proven ability to work in a fast-paced environment balancing multiple priorities
  • Experience managing creative marketing, website, and advertising agencies
  • Knowledge of online retail
  • Strong proficiency in Excel, PowerPoint and Word
  • Previous juvenile product experience preferred
  • Working proficiency of Photoshop preferred
  • Travel of up to 20%

    If you have the required experience and skills to succeed and seek a challenging opportunity in which your work and results will make a significant difference, please apply now by sending your resume and detailed cover letter outlining your relevant experience, skill sets and professional successes in a same or similar role to careers@austlen.com.

    Austlen Baby Co. is an equal opportunity employer, supports workplace diversity, personal growth, and fun!


    Merchandiser / Trainer - California

    Location: California 
    Type: Full-time
    Start Date: Immediate
    Experience: 1+ years in retail and/or training

    JOB DESCRIPTION

    Austlen™ Baby Co. is an exciting growth-stage start-up in the juvenile products industry. We are seeking to fill our merchandiser/trainer position with an enthusiastic, optimistic individual who has a strong work ethic, possesses great problem-solving and interpersonal skills, and has the ability to juggle multiple tasks with a great level of attention to detail. This position has responsibility for delivering outstanding training and customer service to our retailers and requires a versatile individual who thrives in a fast-paced environment with diverse responsibilities.

    As a merchandiser/trainer you will be responsible for demonstrating Austlen products for consumers, training sales staff and executing/maintaining visual merchandising according to Austlen standards to increase sell through of our products to both retailers and consumers. You will act as a link between Austlen’s sales team, consumers, and retail partners, providing feedback and proactively suggesting new approaches for elevating in-store merchandising and increasing sales velocity.

    RESPONSIBILITIES:

      • Demonstrate and sell Austlen products at retail partner stores (demo days) and consumer fairs according to Austlen strategy and standards
      • Train and advise sales staff of retail partners on Austlen product offering
      • Ensure execution of merchandising according to Austlen standards and proactively provide guidance and suggestions for elevating in-store merchandising presence
      • Complete mandatory reporting on training, demonstration and consumer fair activities as required
      • Provide support for sales initiatives as required
      • Provide support and execution for consumer and trade shows including but not limited to:
        • Procurement of booth props, furniture, refreshments, etc.
        • Set up and tear down of booth props and furniture
        • Transportation of booth materials
        • Collecting and compiling attendee contact information
        • Working with logistics team to coordinate any on-site receiving and shipping of booth supplies
      • Other duties as necessary and appropriate

    REQUIREMENTS:

        • Minimum 1 year retail and/or training experience
        • Intermediate to advanced user of MS Office applications (Word, Excel, PowerPoint)
        • Strong organization and communication skills
        • Creative flair and eye for details
        • Professional demeanor, appearance and work resolve
        • Ability to train and inspire people
        • Driver’s license and clean driving record
        • General understanding of branding, premium products and retail sales environment
        • Weekend and evening work required for consumer and trade show events
        • Travel up to 35%

      We are looking for someone of the highest character: trustworthiness, maturity, extreme attention to detail and proven ability to deliver results on time and without excuses. As a fast-growing company, we are a tight-knit team with a “whatever-it-takes” approach to our business and customers, and we are looking for individuals who bring that same drive and commitment with them day in and day out.

      If you have the required experience and skills to succeed and seek a challenging opportunity in which your work and results will make a significant difference, please apply now by sending your resume and detailed cover letter outlining your relevant experience, skill sets and professional successes in a same or similar role to careers@austlen.com.

      Austlen Baby Co. is an equal opportunity employer, supports workplace diversity, personal growth, and fun!


      Merchandiser / Trainer - New York

      Location: New York 
      Type: Full-time
      Start Date: Immediate
      Experience: 1+ years in retail and/or training

      JOB DESCRIPTION

      Austlen™ Baby Co. is an exciting growth-stage start-up in the juvenile products industry. We are seeking to fill our merchandiser/trainer position with an enthusiastic, optimistic individual who has a strong work ethic, possesses great problem-solving and interpersonal skills, and has the ability to juggle multiple tasks with a great level of attention to detail. This position has responsibility for delivering outstanding training and customer service to our retailers and requires a versatile individual who thrives in a fast-paced environment with diverse responsibilities.

      As a merchandiser/trainer you will be responsible for demonstrating Austlen products for consumers, training sales staff and executing/maintaining visual merchandising according to Austlen standards to increase sell through of our products to both retailers and consumers. You will act as a link between Austlen’s sales team, consumers, and retail partners, providing feedback and proactively suggesting new approaches for elevating in-store merchandising and increasing sales velocity.

      RESPONSIBILITIES:

      • Demonstrate and sell Austlen products at retail partner stores (demo days) and consumer fairs according to Austlen strategy and standards
      • Train and advise sales staff of retail partners on Austlen product offering
      • Ensure execution of merchandising according to Austlen standards and proactively provide guidance and suggestions for elevating in-store merchandising presence
      • Complete mandatory reporting on training, demonstration and consumer fair activities as required
      • Provide support for sales initiatives as required
      • Provide support and execution for consumer and trade shows including but not limited to:
        • Procurement of booth props, furniture, refreshments, etc.
        • Set up and tear down of booth props and furniture
        • Transportation of booth materials
        • Collecting and compiling attendee contact information
        • Working with logistics team to coordinate any on-site receiving and shipping of booth supplies
      • Other duties as necessary and appropriate

      REQUIREMENTS:

      • Minimum 1 year retail and/or training experience
      • Intermediate to advanced user of MS Office applications (Word, Excel, PowerPoint)
      • Strong organization and communication skills
      • Creative flair and eye for details
      • Professional demeanor, appearance and work resolve
      • Ability to train and inspire people
      • Driver’s license and clean driving record
      • General understanding of branding, premium products and retail sales environment
      • Weekend and evening work required for consumer and trade show events
      • Travel up to 35%

        We are looking for someone of the highest character: trustworthiness, maturity, extreme attention to detail and proven ability to deliver results on time and without excuses. As a fast-growing company, we are a tight-knit team with a “whatever-it-takes” approach to our business and customers, and we are looking for individuals who bring that same drive and commitment with them day in and day out.

        If you have the required experience and skills to succeed and seek a challenging opportunity in which your work and results will make a significant difference, please apply now by sending your resume and detailed cover letter outlining your relevant experience, skill sets and professional successes in a same or similar role to careers@austlen.com.

        Austlen Baby Co. is an equal opportunity employer, supports workplace diversity, personal growth, and fun!


        Office Manager

        Location: Austin, TX 
        Type: Full-time, 8am-5pm, Monday-Friday
        Start Date: Immediate

        JOB DESCRIPTION

        Austlen™ Baby Co. is an exciting growth-stage start-up in the juvenile products industry. We are seeking to fill our office manager position with an enthusiastic, optimistic individual who has a strong work ethic, possesses great problem-solving and interpersonal skills, and has the ability to juggle multiple tasks with a great level of attention to detail. This position has responsibility for delivering outstanding service to our customers (both internal and external) and requires a versatile individual who thrives in a fast-paced environment with diverse responsibilities.

        You’ll be paired with the head of our business operations with responsibility within a myriad of areas. You’ll contribute to customer support in a significant manner, with this being a large part of the role over time. Additionally, you will have duties within accounting, human resources and facilities. This work will require a professional, poised and polished individual that has great customer service skills and can communicate effectively both verbally and in writing. The ideal candidate will be able and willing to step in and help whenever and wherever needed as priorities shift and needs arise within the organization.

        We are looking for someone of the highest character: trustworthiness, maturity, extreme attention to detail and proven ability to deliver results on time and without excuses. As a fast-growing company, we are a tight-knit team with a “whatever-it-takes” approach to our business and customers, and we are looking for individuals who bring that same drive and commitment with them day in and day out.

        KEY WORDS:

        Customer Support, Office Management, Administrative Functions, Executive Assistant, Project Management, Data Entry, Travel Coordination, Accounting, Bookkeeping, HR Support, NetSuite

        SKILL SETS / EXPERTISE:

        • Degree and/or experience within accounting/finance, marketing, customer support, business management or similar.
        • Must be willing to be trained on all aspects of our products and their functionality so that you can readily and appropriately respond to customer inquiries, consumer requests, retailer needs, etc.
        • Must be an effective individual contributor and a solid team player in order to be successful in this role.
        • Must easily jump from one priority to another and multi-task as needed in a start-up environment.
        • Must demonstrate an intermediate to advanced level of technical proficiency with software and be able to learn new software as needed as part of this role.
        • Written and verbal communication skills will be key in this role. It is so important, actually, that we ask you to not apply for this role unless you consider yourself to be an excellent writer and an articulate communicator.
        • Must be extremely organized and detail and process-oriented. Juggling many balls at one time is an absolute must in this role. Not missing details and not allowing things to fall by the wayside is of the utmost importance. 
        • Must be thoughtful and intuitive in order to bring not just issues, but proposed resolutions, to the team and/or customers.
        • Important personality traits: determined, persistent, calm, patient, loyal, thorough, problem-solver, team-oriented and just plain fun to work with.

        REQUIRED:

        • MS Office suite – intermediate to advanced user (especially within Excel)
        • Availability to work at our north Austin office location Monday through Friday, 8am to 5pm
        • Excellent written and verbal communication skills (written work samples will be required during screening process and both individual and group interviews may be conducted)
        • Professional appearance, demeanor and work resolve
        • Three professional references and a background check will be required as part of the screening process

          PREFERRED:

          • Bachelor’s degree and a minimum of 1-3 years of experience in a similar role
          • Experience with using NetSuite
          • Working knowledge of basic accounting/bookkeeping principles

          If you have the required experience and skills to succeed and seek a challenging opportunity in which your work and results will make a significant difference, please apply now by sending your resume and detailed cover letter outlining your relevant experience, skill sets and professional successes in a same or similar role to careers@austlen.com.

          Austlen Baby Co. is an equal opportunity employer, supports workplace diversity, personal growth, and fun!


          Marketing and Events Manager

          Location: Austin, TX 
          Type: Full-time
          Start Date: Immediate
          Experience: 3+ years in marketing/merchandising in consumer goods

          JOB DESCRIPTION

          Austlen™ Baby Co. is an exciting start-up in the juvenile products industry. Austlen partners with retailers to deliver products that out-perform our competition. We are seeking to fill our marketing and events manager position with a positive, enthusiastic, talented person who drives for results, has a strong work ethic, and can both create and execute. Our marketing and events manager will report to Austlen’s director of marketing and will be responsible for overseeing projects from concept ideation through final execution. This position requires a hands-on individual who thrives in a fast-paced environment with diverse responsibilities.

          RESPONSIBILITIES:

          • Implement Austlen marketing strategies and activities including channel-specific marketing plans, which engage and expand customer awareness, understanding, enthusiasm, and adoption of company brand and product lines
          • Cultivate brand loyalty through brand storytelling and development, and execution of initiatives that elevate and connect customers with Austlen
          • Manage multiple projects and deliverables to successful completion under tight deadlines while managing contingencies, timelines, vendors and internal resources
          • Work with external agencies to develop marketing collateral and assets, including creation and editing of photography, videography, in-store display fixtures, print and digital assets
          • Execute against marketing KPIs that measure effectiveness of promotional campaigns, advertisements, events, and brand outreach as they directly correlate to sales velocity
          • Manage and attend events and trade shows. This includes development and execution of event project plans, balancing priorities of competing events, timelines, budgets, travel arrangements, venue selection, marketing and sales deliverables, and management of vendor and team responsibilities
          • Research, plan, develop, and manage marketing deliverables to exhibit and promote Austlen’s brand and products
          • Manage and execute multi-store merchandising projects and roll-outs including development and sourcing of merchandising materials, management of third-party vendors, development of instructional literature, and delivery of retailer training
          • Research, develop and execute promotional partnerships and co-marketing activities
          • Investigate speaking opportunities, award submissions, and other industry-specific initiatives
          • Execute special projects as needed to support the business

          REQUIREMENTS:

          • Bachelor’s degree in marketing, merchandising, business or other related field
          • Minimum 3 years of marketing/branding/merchandising experience with consumer goods – wholesale or retail
          • Positive, can-do attitude with a relentless drive to do whatever it takes to get the job done
          • True team player who collaborates, takes initiative, and prioritizes team over self to achieve goals
          • Curiosity and appreciation of different people’s views and opinions
          • Ability to turn marketing strategy and objectives into successful in-market executions
          • Proven ability to work in a fast-paced environment balancing multiple priorities
          • Proficiency in retail and profit-based metrics, with ability to analyze data and draw conclusions
          • Experience managing creative marketing/advertising agencies
          • Knowledge of online retail
          • Strong proficiency in Excel, PowerPoint and Word
          • Previous juvenile product experience preferred
          • Working proficiency of NetSuite preferred
          • Required travel of up to 30%

            If you have the required experience and skills to succeed and seek a challenging opportunity in which your work and results will make a significant difference, please apply now by sending your resume and detailed cover letter outlining your relevant experience, skill sets and professional successes in a same or similar role to careers@austlen.com.

            Austlen Baby Co. is an equal opportunity employer, supports workplace diversity, personal growth, and fun!


            Senior Engineer / Project Leader

            Location: Philadelphia, PA area
            Type: Full-time
            Start Date: Immediate
            Experience: 8+ years engineering product development
            Functions: Engineering
            Industries: Wholesale, juvenile products, consumer products

            JOB DESCRIPTION

            Austlen™ Baby Co. is an exciting start-up in the juvenile products industry. We are seeking to fill our senior engineer / project leader position with a positive, enthusiastic, talented engineer who drives for results, has a strong work ethic, and has the ability to both design and lead teams through robust product development. Our senior engineer / project leader will report to Austlen’s CTO and will be responsible for overseeing projects from concept ideation, through component/system level design and development, to final production. The main purpose of this role is to facilitate good cross-functional communication between engineering, marketing and other key business functions to drive successful new product development and facilitate sustaining engineering for all product platforms. This position requires a hands-on individual who thrives in a fast-paced environment with diverse responsibilities.

            POSITION PRIMARY RESPONSIBILITIES:

            • Lead the development of innovative new products that exceed customer expectations as well as quality and financial requirements 
            • Define and manage project schedules, resource plans, and project deliverables 
            • Coordinate and ensure the completion of work activities among internal and external team members 
            • Nurture the development of innovative concepts and new ideas to improve product performance and simplify product designs 
            • Ability to review product viability in terms of consumer use and assembly, manufacturability, and product and capital cost requirements 
            • Ability to manage multiple tasks simultaneously, ensuring deliverables are executed on time, to cost, and performance and quality goals are achieved 
            • Invent top-level and subsystem concepts (e.g., mechanisms), build quick mockups to validate feasibility, and coordinate fabrication of working prototypes 
            • Create mechanical part and assembly designs using parametric 3D CAD tools, with emphasis on aesthetic design intent implementation and developing internal component layouts, stack-ups and space studies as necessary. Job will require 3D CAD modeling in Pro/E approximately 30% of the individual’s time 
            • Possess an understanding of industry and government compliance standards and the ability to design products that meet and exceed these standards 
            • Define mechanical reliability test procedures to validate performance goals, verifying compliance with applicable safety certifications, coordinate testing and compile documentation of results 
            • Generate and oversee comprehensive engineering product specifications, quality and audit plans and engineering drawings 
            • Organize and lead project update presentations and design reviews, preparing visual materials for describing complex engineering concepts for cross-functional and external teams 
            • Collaborate with overseas manufacturing, including production line auditing, production control documentation review, vendor qualifying and engineering co-development 
            • Manage projects being designed, developed and implemented by outside firms and outside suppliers 
            • Search patent databases to identify potential IP infringement risks and champion patent protection application for new ideas 
            • Prepare and present monthly project status reports to the executive team 
            • Proactively lead and mentor team members, sharing new design engineering insights and promoting a positive team environment

            POSITION REQUIREMENTS:

            • Recognized engineering degree in mechanical engineering or a design engineering-related field 
            • 6+ years of experience designing products in a consumer-oriented industry; juvenile experience is a plus 
            • 2+ years of experience leading product development projects in a team environment 
            • Experience detailing project plans in Microsoft Project or similar software 
            • Excellent people skills and experience mentoring engineers and designers on good design practices 
            • Proven proficiency in engineering areas of statics, dynamics, strength of materials, mechanism design, tolerance analysis, GD&T, and FMEA 
            • Past experience designing complex mechanical products using 3D CAD software such as Pro/Engineer Wildfire 
            • Senior level and above engineering skills in plastic part design and development 
            • Experience working with industrial designers and integrating industrial design Intent into products 
            • Experience working with suppliers in Asia 
            • Willingness and ability to travel internationally 2-3 times per quarter 
            • Excellent listening, verbal and written communication skills 
            • Proven ability to work well under pressure 
            • Experience working in all Microsoft applications including Excel, Word, PowerPoint, and Outlook

            DESIRED QUALIFICATIONS

            • Past industry-related experience 
            • Specific training in project management or completion of Project Management Professional (PMP) certificate
            • Past experience designing mechanisms 
            • Experience designing global products

            If you have the required experience and skills to succeed and seek a challenging opportunity in which your work and results will make a significant difference, please apply now.

            Austlen Baby Co. is an equal opportunity employer, supports workplace diversity, personal growth, and fun!


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